CSU Business Analyst

The California State Payroll System (CSPS) IT Project is a project to improve and replace the current personnel and payroll systems. CSPS will deliver a modern solution for Human Capital Management (HCM) including core HR functionality (position control, personnel administration, benefits administration, time management, and travel and expense management) and payroll with employee self-service and streamlined business processes using innovative technology solutions. Under general direction provided by the CSPS Functional Business Manager, the California State University (CSU) Business Analyst is responsible for performing a variety of complex analytical and IT support activities in the areas of business process analysis, system design analysis, problem resolution, legislative analysis, and consultation. The ITS I will combine complex analysis for business needs with project management tasks, which includes personnel and payroll systems design planning and implementation activities for this highly complex IT project. The ITS I will be responsible for performing analysis on all functional capabilities specific to the CSU interface design between the CSU centralized system and the SCO future solution. They will be responsible for participating in the design, development, configuration, testing and implementation of the interface of core HR/payroll functionality needed for the CSU. There are 23 campuses and the Chancellor's Office that make up the CSU system. The ITS I will be responsible for ensuring the interface design between campuses is successful. Duties Performed: (Candidates must perform the following functions with or without reasonable accommodations.) Provide expert advice on system functionality to contractors and make decisions on issues that arise. Ensure requirements traceability and manage requirements change control activities to ensure that technical solutions satisfy the business needs. Conduct analysis of changes to business processes and define requirements and business rules. Collaborate with business and other technical staff to identify appropriate strategies and implementation plans to meet business objectives and system development. Define and design software solutions using specification development industry standards and methodologies. Develop and maintain software documentation for each phase of the SDLC. Conduct fit gap analysis to identify any impacts to requirements as a result of legislative change specific to CSU as well as unanticipated business needs exposed during design, development, configuration, testing, and implementation of the future solution. Serve as a CSU subject matter expert in the identification, development, and documentation of test scenarios and test scripts with expected outcomes using the projects' requirements management tool (IBM DOORS). Participate in all test phases, identifying and documenting defects, working with the system integrator to resolve and re-test until the solution is working as required. Recommend, plan and assist in the development of campus wide policies, procedures and processes for the future solution. Collaborate with other work streams' technical and non-technical team members (state and contractor) in interface specification development and testing. Report specification development and testing, assisting the Organizational Change Management (OCM) Team in garnering stakeholder acceptance, conversion mapping and testing. Provide input into the development of training materials as well as providing post implementation support. Plan and prioritize tasks by creating and maintaining schedules using tools such as Microsoft Project and SharePoint. Recognize the different priorities' workloads, adapting to changes, producing work progress or status information as required. Represent the CSU on various functional and technical focus groups and task forces to facilitate change and business improvements to support the state's personnel and payroll project goals and objectives. Document lessons learned, evaluating, monitoring, and ensuring compliance with laws, regulations, policies, standards or procedures. You will find additional information about the job in the Duty Statement . Working Conditions Training and Development applicants will be considered. This position is located at The Emerald Tower on Capitol Mall, steps from Tower Bridge and is walking distance to the State Capitol. The building offers affordable monthly parking, employee gym access, an amenities center, and a beautiful mid-tower garden terrace. It is conveniently situated only blocks from Old Sacramento, numerous restaurants, a seasonal farmer's market, and the Crocker Art Museum. Overlooking the Golden 1 Arena and Downtown Commons, the office is accessible from Sacramento Regional Transit's light rail and bus systems, with convenient access to I-5, I-80, US 50 & US 99. This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies. This position is designated as excluded from collective bargaining: Where do I fit in? Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-519785 Position #(s): ...-028 Working Title: CSU Business Analyst Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Facility: California State Payroll System Department Information The Office of the State Controller (SCO) is the destination employer within the State of California. As California's chief fiscal officer, the Controller's Office ensures accountability and transparency of California's financial practices while promoting fairness and opportunity for all. Here, you'll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state's future. The California State Payroll System (CSPS) Project at the State Controller's Office plays a vital role in modernizing the state's human resources and payroll infrastructure. This project leads the implementation of an innovative Human Capital Management system that will streamline services for 300,000 state employees. The team manages the development of essential functions including personnel administration, payroll processing, benefits management, and employee self-service capabilities. By joining CSPS, you'll be at the center of a historic transformation, contributing to solutions that will enhance government operations for decades to come. Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives! Visit our website to learn more about the State Controller's Office. How did you hear about us? Take our survey! Special Requirements A resume is required. A Statement of Qualifications is required; please see 'Required Application Package Documents' for instructions. Take the required examination here: Information Technology Specialist I Examination Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/11/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: State Controller's Office Human Resources Attn: Human Resources Office, J.W. 300 Capitol Mall 3rd Floor, Ste 300 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: State Controller's Office Human Resources Attn: Human Resources Office, J.W. 300 Capitol Mall 3rd Floor, Ste 300 Sacramento , CA 95814 Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The Statement of Qualifications (SOQ) should be no longer than one page in length, use size 12 font and respond to the prompt listed below in a narrative format: Describe your experience and the qualifications you possess that would make you a successful candidate for this position. Resumes and/or cover letters cannot be substituted for the SOQ. Applications submitted without the SOQ will not be considered for the position. Additionally, applications submitted without a SOQ in a narrative format will also automatically be excluded from the recruitment process. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to uphold PPSD values: Professionalism, Accountability, Customer Service, Collaboration, and Trust. Ability to communicate effectively while using tact and good judgment Ability to work under pressure with changing priorities and/or deadlines Strong customer services skills Ability to work well with others at all levels Excellent attendance and dependability Knowledge of emerging technologies and their application to business processes Knowledge of the Systems Development Lifecycle (SDLC) principles and practices Knowledge of the Project Management Lifecycle (PMLC) and CA-Project Management Framework (PMF). Knowledge of application and implementation of information systems to meet organizational requirements Ability to formulate and recommend policies and procedures Ability to resolve problems Ability to make critical and timely decisions Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Jesse Rios ... Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer ... California Relay Service: ... (TTY), ... (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.