Quality Management Systems Supervisor
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The Quality Management Systems (QMS) Supervisor is responsible for overseeing the development, implementation, and ongoing maintenance of the organization's Quality Management System to ensure compliance with applicable regulatory and industry standards. This role partners closely with crossfunctional teams to promote a strong culture of quality, support audit readiness, and drive continuous improvement initiatives across the organization.
Reporting into Quality leadership, this individual plays a handson role in audit management, CAPA oversight, document control, and QMS performance monitoring while serving as a key resource for quality training and compliance guidance.
Key Responsibilities
Own and maintain the Quality Management System structure, including policies, procedures, SOPs, and work instructions, ensuring alignment with regulatory requirements and organizational objectives
Support and lead internal and external audits (registrar, customer, supplier, regulatory), including audit preparation, hosting, and response execution
Lead root cause investigations for nonconformances, deviations, and customer complaints; develop, implement, and verify effective Corrective and Preventive Actions (CAPAs)
Drive continuous improvement initiatives utilizing Lean principles, statistical tools, and data analysis to improve quality and operational efficiency
Oversee electronic Quality Management Systems (eQMS) and document control processes to ensure accuracy, version control, and compliance
Develop, trend, and present quality metrics and KPIs to leadership to support datadriven decisionmaking
Deliver QMS, GMP, and compliance training to crossfunctional personnel to reinforce quality awareness and accountability
Ensure alignment and consistency of Quality programs across the organization
Regularly review and improve quality processes to enhance effectiveness, manage risk, and control costs
Skills
Capa, Quality assurance, Medical device, root cause analysis, regulatory affairs, audits, ISO 13485, AS9100, iso 9001
Top Skills Details
Capa,Quality assurance,Medical device,root cause analysis,regulatory affairs,audits
Additional Skills & Qualifications
Required Skills & Experience
- Minimum of 5 years of experience in a Quality Management Systems or Quality Assurance leadership role within a regulated industry
- Strong working knowledge of ISO standards (ISO 13485 and/or ISO 9001) and audit processes
- Proven experience leading CAPA investigations, root cause analysis, and effectiveness checks
- Handson experience administering and maintaining an electronic QMS platform
- Expertise in document control systems, change management, and training record management
- Ability to analyze quality data, identify trends, and implement sustainable corrective actions
- Excellent written and verbal communication skills, including the ability to interface with auditors, customers, and internal stakeholders
- Demonstrated ability to influence crossfunctional teams and lead through collaboration without direct authority
- Strong organizational skills with high attention to detail in regulated documentation environments
Preferred Qualifications
Experience in the medical device
Knowledge of FDA Quality System Regulation (QSR) and GMP requirements
Certified Internal Auditor (ISO 13485/9001), ASQ Certified Quality Auditor (CQA), or Certified Quality Engineer (CQE)
Lean Six Sigma Green Belt or Black Belt
Experience supporting manufacturing, R&D, and operations teams within a compliancedriven environment
Experience Level
Expert Level
Job Type & Location
This is a Permanent position based out of Baldwin, NY.
Pay and Benefits
The pay range for this position is $95000.00 - $105000.00/yr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - They match 25% of 1%, up to 4%.
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) - 18 total days of PTO + 13 holidays
Workplace Type
This is a fully onsite position in Baldwin,NY.
Application Deadline
This position is anticipated to close on Jun 12, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ... for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.