Patient Care Coordinator

Patient Case Manager

Location: Houston, TX (11740 Katy Fwy)

Employment Type: Full-Time in Office (Mon Fri)

Are you looking for a place where you can make a meaningful impact while feeling like you truly belong?

Do you have a passion for delivering exceptional patient care?

Foundation Physicians Group, a proud member of the DICOT family of brands, is seeking a professional, enthusiastic, and compassionate Patient Care Coordinator to support our patients across Texas. We are looking for dedicated, patient-centered case managers eager to grow their careers with a leader in medical imaging.

What We OFFER :

• Competitive Compensation
• Career Growth Opportunities
• Comprehensive Benefits Package
• 401K Match
• Exemplary Patient Care
• Innovative and Unique Business Model
• A chance to love what you do!

Apply now and discover exceptional care and expertise at Foundation Physicians Group, where patient well-being is our priority.

What You WILL DO:

• Act as the clinical subject matter expert on pain injections, ensuring our patients receive the care they need.
• Serve as the first point of contact for personalized patient care, supporting attorney referrals, and guiding patients through their treatments, follow-ups, and recovery plans.
• Coordinate communication between attorneys, medical support teams, and patients.
• Provide patients with the highest standard of customer service.
• Foster cooperative working relationships with all stakeholders.
• Address client questions and concerns promptly, providing exceptional customer service.
• Communicate with patients through phone calls, emails, and other channels.

What You BRING:

• Bilingual is required.
• Clinical experience (MA, Paramedic, etc.) required.
• Dependable, professional candidates with excellent customer service and verbal communication skills.
• Superior communication abilities.
• Strong customer service and patient interaction skills.
• Reliability, including punctuality and dependability.
• Strong relationship-building skills across all levels of an organization, as well as with patients and attorney partners.
• Some experience with Microsoft Office (Outlook, Word, Excel).
• Prior patient interaction experience is highly preferred.

At Foundation Physicians Group, we provide top-tier healthcare case management with a personal touch. Our dedicated case managers offer one-on-one support, working closely with healthcare providers to ensure seamless patient care coordination. We proactively handle challenges and keep our patients informed every step of the way. With a focus on excellence and clear communication, we manage the details.

ABOUT US:

Foundation Physicians Group is not only at the forefront of pain treatment and management but is also changing the way patient care is delivered. With a focus on end-to-end treatment coordination, we streamline patient care by reducing redundant tests and unnecessary treatments. Our clinics, known for their compassionate care and innovative pain management solutions, play a crucial role in improving patient outcomes. By managing communication, patient care, and treatment coordination efficiently, FPG enhances patient satisfaction and supports the overall effectiveness and growth of our practice.

With 17 locations and growing, DICOT serves the greater Houston area, Dallas/Fort Worth metroplex, Corpus Christi, Beaumont, and surrounding communities.

EEO Statement:

Diagnostic Imaging Centers of Texas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.