Patient Access Representative - PRN - Rotating Shift

Department: Nurse Staffing

Schedule: PRN; Rotating Shift

GENERAL SUMMARY:

• Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Performs clerical and reception duties associated with patient registration.
• Gathers necessary demographic, insurance and clinical information from patient and enters into appropriate database.
• Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.

EDUCATION/EXPERIENCE REQUIRED:

• High School diploma equivalency
• 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable

Additional Information

• Organization: Henry Ford Health Genesys Hospital
• Department: HFGH Nurse Staffing
• Shift: Rotating
• Union Code: Not Applicable