IT System Analyst / Health Care Business Analyst (Locals & Only on W2)

Role: IT System Analyst / Health Care Business Analyst

Location: MN 4days a week to office

Note: Only on W2/ Looking for Locals only

Role Summary

We are seeking a technically oriented Systems Analyst to support the continued evolution of our Drug Cost Estimator (DCE) and Provider Search (PS) digital products.

This role acts as the technical backbone of the product team, partnering with Product Managers, Business Analysts, Product Owners, and Engineering to translate complex business and regulatory requirements into clear, system-level specifications.

The Systems Analyst will focus on deep system behavior, data flows, and integrations, ensuring that highly complex logic—such as drug pricing, benefit coverage, and provider data—is accurately designed, implemented, and maintained at scale.

Key Responsibilities

1. System-Level Requirements & Technical Decomposition

Translate business requirements into detailed system requirements, technical user stories, and implementation-ready specifications

Analyze end-to-end system behavior across DCE and PS, including front-end inputs, back-end services, APIs, and downstream dependencies

Define complex business logic at a system level, including:

Drug pricing and cost calculations (deductibles, tiers, phases)

Eligibility and plan benefit logic

Provider search filtering, ranking, and network inclusion logic

Ensure requirements are complete, consistent, and aligned to business intent

2. Data Flows, APIs & Integration Design

Map and document data flows across multiple systems, including:

Pharmacy pricing engines, formulary data, and benefit services (DCE)

Provider directories, network data, and search/indexing services (PS)

Define API interactions, service orchestration, and data mappings between systems

Identify data dependencies, transformation rules, and edge cases that impact user-facing outputs

Ensure data accuracy and traceability from source systems to user experience

3. Partnership with Product & Business Analysis

Complement Business Analysts by taking requirements to a deeper technical level (the “how,” not just the “what”)

Partner with Product Managers and Product Owners to:

Clarify feasibility and constraints

Identify technical trade-offs early

Participate in feature refinement and backlog grooming to ensure engineering-ready stories

4. Engineering Enablement & Agile Delivery

Serve as the primary liaison between product and engineering, ensuring shared understanding of system behavior

Create technical artifacts such as:

Data flow diagrams

Sequence diagrams

Service interaction models

Support engineering teams with:

Requirement clarification

Data mapping and logic validation

Ensure features are fully defined, testable, and aligned with system architecture before development

5. Testing, Validation & Accuracy Assurance

Partner with QA to define test scenarios aligned to system logic and edge cases

Validate that outputs (e.g., drug cost calculations, provider results) are:

Accurate

Consistent

Compliant with business rules

Support UAT readiness and defect triage, particularly where issues stem from data or system logic

6. Production Support & Continuous Improvement

Investigate and resolve complex production issues, including:

Incorrect drug pricing or cost outputs

Missing or inaccurate provider results

Perform root cause analysis across systems and data pipelines

Identify opportunities to improve:

Data quality and latency

System performance and scalability