Patient Services Representative

Position Overview Join our Population Health team as a Patient Services Representative, where every interaction is an opportunity to make a meaningful impact because every connection matters. You will serve as a vital link between patients, providers, and care teams, ensuring each person feels supported, informed, and connected throughout their care journey.

In this role, you will schedule appointments, verify insurance, coordinate referrals, and manage patient communications across multiple channels. You will also support community-focused initiatives, including assembling kits for Public Health and Harm Reduction Vending Machines and contributing to Feed the Need food insecurity programming. You will maintain accurate records and collaborate closely with clinical teams to improve health outcomes. We are seeking someone with strong communication skills, attention to detail, and a genuine passion for helping others.

Work Locations:

UHS Home Care, Johnson City, NY
Summit Building, UHS Binghamton General Campus, Binghamton, NY
UHS Binghamton General Hospital, Binghamton, NY


There is more than one location associated with this position. This is either because there are multiple openings at different sites, or the successful candidate will be required to float across multiple UHS facilities. Your recruiter and hiring manager will clarify expectations during the interview process.

Work Shift and Schedule:

This is a per diem position, which means you will work on an as needed, agreed upon basis. Working hours will be assigned by your manager.

Compensation Range:

$17.98 - $25.17 per hour, depending on experience

This position is not eligible for benefits.

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Position Qualifications:

Minimum Required:

• High School Diploma or GED.

• Computer and customer service skills.

Preferred:

• Prior Health care experience and CPR.

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New Yorks Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the regions population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our missionwed love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.

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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.