Patient Service Specialist

Brown University Health is looking for an enthusiastic, dedicated full-time Patient Service Specialist The successful candidate will be responsible for:

Scheduling, referral management, check-out, triaging calls appropriately while managing a multi-line phone system.

Scheduling appointments accurately and efficiently.

Managing physician schedules by following up on patient no-shows.

Demonstrating courteous phone manners and cooperative behavior towards patients, visitors, co-workers and providers.

Performing duties as a team member, integrating activities with fellow employees and providers in all departments.

Qualifications:

High School diploma or equivalent required.

2 years of prior medical secretary or medical office experience preferred

Familiarity with using an electronic medical record (EMR) such as Athena, and a strong understanding of medical terminology is a plus

Experience working with various insurance companies to obtain prior authorizations, plans and referral procedures strongly preferred.

We offer you:

Paid time off ? Vacation, sick, holiday

Medical, dental, vision and other elective insurance options

Tuition reimbursement

401K with company contribution

Supportive culture and professional development

Internal growth opportunities

Entity: Brown Health Medical Group