PS Referral Specialist

Details Open Date:
06/01/2026

Requisition Number:
PRN45221B

Job Title:
PS Referral Specialist

Working Title:
PS Referral Specialist (HIV Program Patient Referral and Data Specialist)

Career Progression Track:
C

Track Level:

FLSA Code:
Nonexempt

Patient Sensitive Job Code?:
Yes

Standard Hours per Week:
40

Full Time or Part Time?:
Full Time

Shift:
Day

Work Schedule Summary:

VP Area:
U of U Health - Academics

Department:
00235 - Infectious Disease

Location:
Campus

City:
Salt Lake City, UT

Type of Recruitment:
External Posting

Pay Rate Range:
12.02 to 21.63

Close Date:
08/03/2026

Priority Review Date (Note - Posting may close at any time):

Job Summary:
Carries out the day-to-day activities of a patient referral and care coordination service for the Ryan White HIV Program, including facilitating access to specialty and dental care, providing education and health literacy support to clients, and maintaining program data systems.

This position provides direct navigation, support, and coordination services to individuals living with HIV , working collaboratively with the University of Utah Infectious Disease Clinic, interdisciplinary care teams, and community partners. The role supports clients in accessing and maintaining engagement in care through referral coordination, program education, and assistance with service utilization and billing processes.

The position also supports program operations through data tracking, reporting, and monitoring activities to ensure effective service delivery and compliance with program requirements.

Responsibilities:

• Provide direct navigation, mentoring, and support to individuals living with HIV to facilitate linkage to and retention in care.
• Maintain knowledge of available services, eligibility criteria, and community resources relevant to the Ryan White population.
• Monitor referrals and follow up to ensure successful access to services.
• Identify barriers to care and assist clients with problem-solving and resource connection.
• Support client engagement by promoting understanding of care plans and available services.
• Attend internal and external meetings with program partners and stakeholders.
• Contribute to program quality improvement and reporting activities as needed.
• Perform other duties as assigned.

Minimum Qualifications:
Associates degree in Business, Finance, Health Care Administration or a related field, or equivalency (one year of education can be substituted for two years of related work experience); demonstrated human relation and effective communication skills also required.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences:
Fluency in Spanish (spoken and written) preferred

Type:
Benefited Staff

Special Instructions Summary:

Additional Information:

The University is a participating employer with Utah Retirement Systems (URS). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at ... for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS post-retirement rules and restrictions. Please contact Utah Retirement Systems at ... or ... or University Human Resource Management at ... if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veterans status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinators office address, electronic mail address, and telephone number can be located at the: University of Utah NonDiscrimination page .

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As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members , a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.