at Salesforce in Chicago, Illinois, United States Job Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role We're seeking a strategic and results-driven senior leader to drive transformation within our Business Value Services organization. This leader will build and lead a team focused on outcome engineering, value realization, and consumption-based growth. You'll be responsible for shifting our approach from reactive business case development to proactive, outcome-led customer engagement that drives measurable consumption and long-term value. Your Impact The Field CFO Imperative: Act as a strategic peer to customer finance leaders, bridging the gap between clinical/operational outcomes and financial impact to unlock access and influence beyond the IT buyer. Transform the Value Motion: Lead the evolution from traditional business case development to a value-based, outcome-first engagement model that transforms health care and makes it more sustainable. Build Outcome Engineering Capabilities: Develop frameworks, methodologies, and tools for collaborative business cases and transformation value narratives. consumption lifecycle mapping, and value realization tracking Drive Consumption and Value: Partner with stakeholders across the health care ecosystem to develop the value narrative and and consumption logic as it pertains to revenue and operational efficiencies. Lead Strategic Engagements: Guide your team in delivering outcome design, end-to-end patient journey optimization, and value roadmapping across our most strategic accounts. Scale Through Innovation: Leverage data analytics and AI to scale business value expertise, mapping patient journeys and building prediction models to identify significant cost reduction opportunities. Key Responsibilities Strategy & Team Leadership Define and execute the strategic direction for value-based health care consulting and outcome engineering. Build, mentor, and scale a high-performing team of business value consultants, fostering a culture of innovation and continuous learning. Partner with Sales Leadership to integrate outcome-led approaches into account planning and sales methodology Develop point-of-view content and thought leadership on health care transformation, value realization, and improving patient outcomes Customer Engagement and Delivery Lead CFO briefings, translating Salesforce capabilities into finance-language outcomes, such as EBIT impact and operational leverage. Run Board-ready ROI workshops with customer finance and strategy teams, benchmarking against industry peers. Advise on multi-year financial transformation roadmaps, positioning Salesforce as a strategic platform. Connect Salesforce's revenue and cost impact directly to the P&L of Line of Business (LOB) executives. Cross-Functional Collaboration Partner closely with Sales, Industry Strategy, Solution Engineering, Professional Services, and Customer Success to embed outcome engineering throughout the customer lifecycle. Collaborate with clients across the health care value chain, including providers, payers, systems and services, biopharma, and medtech, to influence strategies based on value drivers Build a process to stress-test competitive pricing models and expose vulnerabilities that the account team may rationalize away. Review key account deal structure for financial risk, including payment terms, contractual exposure, and credit/budget alignment. Identify key account deal 'blockers' hidden in... For full info follow application link. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org. To view full details and how to apply, please login or create a Job Seeker account
Job ID: 523112333
Originally Posted on: 5/31/2026
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