Admissions Coordinator

Facility Name: St. Charles Health System

Schedule: Full Time

Your experience matters

Lifepoint Rehabilitation is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. By joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

St. Charles Health System is a 13-bed acute rehabilitation unit dedicated to helping patients who are recovering from various injuries or illnesses. In partnership with Lifepoint Rehabilitation, this facility provides 24 hours of nursing care and intensive inpatient therapy to provide an outstanding experience and quality outcomes for all of the patients we serve.

As an Admissions Coordinator, you will work under the direction of the Director of Business Development and be responsible for patient admissions, insurance verification and other insurance verification duties as directed. You will be responsible for obtaining the necessary demographic information of the patient which may require interviewing patients or their representatives. This position is also responsible for preparing/processing admitting forms and keeps abreast of all new insurance updates and regulations. Direct supervisory for all admissions associates.

How you'll contribute

An Admissions Coordinator who excels in this role:

• Assist and coordinate in-take and pre-admission screening process
• Perform on-site (typically in referring facility) clinical judgment to determined appropriateness of patient for admission
• Communicates to patients and families rehabilitation and facility options.
• Communicates to patients determined appropriate for admission the patient's expectations and requirements for participation
• Secures information relating to patients resources and benefits
• Functions as initial contact for external case management and discharge planner personnel with payors and hospital facilities
• Other duties as assigned

Why join us

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for:

• High School Diploma required. Some college preferred.
• Minimum of 2 years of experience in Admitting and/or medical insurance preferred.
• Experience in handling patient admissions preferred.
• Extensive knowledge of insurance and their benefits and admitting forms.
• Proficiency in recording admission reservations.
• Management experience preferred.
• Basic computer knowledge including Outlook, Excel, PowerPoint and Word
• Must be able to read, write, and speak the English language.
• Good communication skills.
• Ability to work harmoniously with other personnel.
• Ability to deal tactfully with patients, hospital staff and the general public.
• Med-Surg hospitals and systems (for profit and non-profit) knowledge desired

EEOC Statement

Lifepoint Rehabilitation is an Equal Opportunity Employer. Lifepoint Rehabilitation is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.