Business Analyst

Work under the direction of the Manager to provide application solutions for assigned business areas. Possess functional knowledge of assigned application technology. Interact with business stakeholders and subject matter experts to solicit business requirements. Translate business requirements into user story maps, product-specific designs and configuration, detailed requirement specifications and use cases. Deliver functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by development teams. Interact with development teams during the software build and/or configuration process and testing process. Perform functional application configuration and testing Ensure programs meet business specifications. Demonstrate new functionality to business users seeking input on future direction. Review vendor provided documentation and user manuals needed to support the product. Directly interface with business users by responding to support calls escalated by the Service Desk. Participate in user focus groups and requirements workshops, vendor training and demonstrations. Qualifications Academic and Professional Qualifications: Bachelor's degree in business, finance, or healthcare administration or equivalent/years of experience required. Experience: 1-3 years' experience working with Patient Access/ Registration Solutions (or systems) in both an acute and ambulatory setting. Understanding of Patient Access workflows including Insurance Verification, Authorizations, Referrals, Medical Necessity checking, and Eligibility as it relates to healthcare billing. Strong analytical thinking with experience breaking down complex requirements into user stories. Strong coordination, organizational, facilitation skills to support management of cross functional dependencies. Experience leading teams or projects is an asset Experience working within the software development lifecycle (SDLC) A qualified candidate should have strong professional written and verbal communication skills, proficiency in Microsoft Office tools (e.g., Word, Excel, etc.), and the ability to meet deadlines and multitask. Proficiency in leveraging generative AI tools to streamline tasks and enhance output quality is an asset. Travel Requirements: May require some limited travel for business needs. At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, awardwinning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries. We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing longterm stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, andmost importantlya culture that values people, curiosity, and having fun while doing great work. Follow us on LinkedIn to learn more about our culture, values, and career opportunities. Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants who require a reasonable accommodation due to a disability may contact us by email at .... Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status. Know Your Rights Poster EO 13496: Notification of Employee Rights under Federal Labor Laws Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.