Transplant Patient Specialist

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Transplant Patient Specialist today with St. David's North Austin Medical Center. Job Summary and Qualifications As a Transplant Patient Specialist, you will be responsible for utilizing a holistic and interdisciplinary approach to coordinate the care of recipients in the Solid Organ Transplant program. In addition, the Transplant Specialist may also be responsible for coordinating care from application through transplant and post care. You will collaborate with other disciplines and providers as it relates to the needs of the recipient for transplant. You will interact with the dialysis community as part of the transplant team as well as other community-based services. As the Transplant Patient Specialist, you will support transplant nurse coordinators and physicians with patient care management as it relates to transplant recipients, donors, and the transplant program. You will coordinate patient care under direction of the clinical team including, but not limited to, registering patients, coordinating patient testing and scheduling, reviewing clinical correspondence (i.e. lab results) for appropriate action, transplant database entry, monitoring patient lists for compliance with monthly blood specimens, obtaining patient medical records, and assisting the RN or other team members with patient care issues such as blood draw or vital signs. You will develop relationships with referring physicians, consultants, affiliates, and office staff. You will participate in providing patient specific care standards as directed and follows service excellence standards to ensure high levels of patient satisfaction. You will ensure that all required demographic, financial, referral/authorization, clinical, and other registration data is accurately scheduled, collected, verified, and communicated appropriately. You will schedule outpatient testing and consultations upon request of the RN coordinator and enter corresponding action into the medical record. You will schedule requested services for all NAMC sites. You will coordinate cases to ensure communication between departments. You will coordinate patient protocol steps for transplantation, including imaging, blood work, exams, and other required testing You will prepare patient charts; request necessary clinical information from dialysis units and/or physicians; prepare charts for revisits and re-evaluations by ensuring all tests ordered are retrieved and ready for review You will add missing forms to the chart as needed, such as progress notes and medication records, and labels each page with appropriate identifiers You will function as resource for patients and caregivers, referring providers, NAMC providers, and staff. You will obtain pending lab and/or test results at the direction of the RN coordinator. You will assist clinical staff with patient care needs, including follow-up phone calls, coordinating testing, drawing blood, scheduling tests/procedures, and securing insurance authorization or pre-certification. You will manage communication for transplant services. What qualifications you will need: One to three years of related experience withing the healthcare field Minimum of 1 year transplant experience High school diploma or GED equivalent Associate or bachelor's Degree - preferred BLS Certification Benefits St. David's North Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Note: Eligibility for benefits may vary by location. , part of St. David's HealthCare, is a full-service medical center providing comprehensive medical care at two locations - St. David's North Austin Medical Center and . St. David's North Austin Medical Center is a 460+ bed, multi-specialty, acute care hospital. It provides advanced women's health services, including maternity and newborn care with Level I, II, and III neonatal intensive care units (NICUs) at the nearby . The hospital also offers minimally invasive gynecological surgery and comprehensive breast imaging through Solis Mammography, which is located on-site. Other services include a 24-hour emergency department, pediatric emergency care, and intensive care at . The hospital also features the , bariatric (weight loss) surgery, a Heart and Vascular Center, neurology and neurosurgery, a kidney transplant program, a Level IV Epilepsy Center, as well as inpatient and outpatient surgery and acute rehabilitation services for both inpatients and outpatients. , located at , is recognized by the State of Texas as a Level IV Maternal Facility. This means it provides the highest level of care for pregnant and postpartum patients, especially those with serious or complex medical, surgical, or pregnancy-related conditions, including those at high risk for maternal morbidity or mortality. The center includes a 95+ bed Level III Neonatal Intensive Care Unit (NICU) with 30+ private rooms, 10+ rooms for very small babies, and 10+ beds for babies needing neurological care. It also has 35+ labor, delivery, and recovery rooms, including Central Texas' first low-intervention birthing suites with tubs. There are 95+ postpartum beds, 20+ antepartum beds, and Cesarean section surgical suites. The facility offers 24/7 neonatology coverage, OB/GYN hospitalists, maternal-fetal medicine specialists, lactation consultants, and a midwifery program. It is part of the National Institute of Child Health and Human Development Maternal-Fetal Medicine Units Network and TexasAIM, and it also provides a high-risk pregnancy navigation and support program. is part of and is the first Level 4 Epilepsy Center in Central Texas for both adults and children. It has its own 24-hour emergency department, a medical-surgical inpatient unit, and a pediatric intensive care unit (PICU) for patients ages 17 and under. The hospital is staffed with pediatric emergency physicians, pediatric hospitalists, intensivists, and other specialists who are specially trained to care for children. It also includes certified child-life specialists who help kids feel more comfortable during their hospital stay. St. David's Children's Hospital offers many pediatric services, such as pediatric surgery, pediatric radiology (including imaging and interventional procedures), and pediatric anesthesia for surgical support. It also has a wide range of pediatric specialists available for consultation and treatment, including general surgery, ENT (ear, nose, and throat), craniofacial and plastic surgery, neurology, neurosurgery, urology, and cardiology, among others. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Transplant Patient Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. share bookmark_border bookmark