Director of Operations

A rapidly growing and mission-driven home care organization is seeking an experienced Director of Operations to lead and expand operations in the Bakersfield area.
This is a high-impact leadership role responsible for operational excellence, team development, compliance, and driving business growth while ensuring exceptional client care.
We are looking for a results-oriented healthcare leader who thrives in a fast-paced environment and is passionate about delivering high-quality in-home care services.

Key Responsibilities

Operations & Leadership

Lead day-to-day branch operations, including staffing, scheduling, and service delivery

Recruit, hire, train, and develop caregivers, administrative staff, and leadership team members

Oversee client intake, care planning, and service implementation

Track and optimize performance metrics such as client census, retention, and caregiver utilization

Financial Performance & Business Development

Manage branch P&L, including revenue, expenses, and profitability targets

Drive growth through relationship-building with referral sources (hospitals, physicians, assisted living communities, etc.)

Develop and execute strategies to expand market presence in the Fresno area
Serve as the primary sales leader responsible for increasing client volume

Compliance & Quality

Ensure full compliance with federal, state, and local regulations, including California Home Care Organization requirements

Maintain accurate documentation and reporting systems

Lead quality assurance initiatives, audits, and performance evaluations

Oversee incident management and continuous improvement efforts

Client Relations

Act as the primary point of escalation for client and family concerns

Promote a culture of compassion, professionalism, and accountability

Collaborate with regional leadership on policies and best practices

Qualifications

Education: Bachelors degree in Business Administration, Healthcare Management, Nursing, or related field (preferred)

Experience:

35+ years of leadership experience in home care, home health, hospice, or similar healthcare setting
Prior experience as a Branch Director, Administrator, or Operations Leader strongly preferred

Licensure/Certifications:

Valid California drivers license and proof of insurance

Ability to become a Registered Home Care Aide in California (fingerprint clearance required)

Knowledge & Skills:

Strong understanding of home care regulations and compliance standards

Experience with payroll, HR practices, and home care operations

Proven leadership, communication, and problem-solving skills

Proficiency with Microsoft Office and home care software systems

Ability to manage multiple priorities in a fast-paced environment

Willingness to participate in 24/7 on-call rotation for urgent staffing/client needs

What We Offer

Competitive base salary + performance-based incentives

Comprehensive benefits package (medical, dental, vision, life insurance)

Paid time off and holidays
401(k) retirement plan

Professional development and growth opportunities

Supportive, mission-driven culture focused on work-life balance

Apply Today! If you are a driven healthcare leader ready to make a meaningful impact while growing a thriving home care branch, we encourage you to apply by sending your resume to k a r l a ... under the subject of "Director of Operations".

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

35+ years of leadership experience in home care, home health, hospice, or similar healthcare setting Prior experience as a Branch Director, Administrator, or Operations Leader strongly preferred
Valid California drivers license and proof of insurance
Ability to become a Registered Home Care Aide in California (fingerprint clearance required)
*Strong understanding of home care regulations and compliance standards