Medical Records Clerk

Rezolut Imaging is seeking a Korean Speaking Medical Records Clerk to join our team!

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.

We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!

Job Summary

The Medical Records Specialist is responsible for retrieving and processing both paper and electronic medical and billing record requests from medical facilities, physicians, patients, or other entities and responds to other general release of patient information while maintaining the confidentiality and security of PHI, assist with Korean speaking calls for billing and records inquiries

Essential Functions of a Medical Records Specialist

Works closely with administration and staff to support requests from patients and outside entities with obtaining records to support patient care and/or secure payment

Clerical duties, including answering phones, scanning, copying, printing and mail

Investigate and respond timely to inquiries received by email, phone, Teams or other means

Responsible for accurately documenting and actioning accounts

Draft communications to patients, patient representatives, payors, and outside entities as needed

Report on status of patient concerns, trends, missing information to management team

Competencies/Skills

Outstanding communications and interpersonal abilities

Knowledge of HIPPA and client confidentiality laws

Basic understanding of medical terminology and administrative processes

Strong organizational skills with an ability to effectively manage large amounts of detailed information

Strong commitment to customer satisfaction and an ability to make quick and accurate decisions

Ability to work independently with minimal supervision and as a part of a team

Ability to work at a high-volume level of accuracy

Proficient use of Microsoft Office applications (Word, Excel, Outlook) and internet resources

Willingness to learn and take on new challenges, roles and duties as assigned

General Expectations:

Behave in a professional manner

Committed to the constant pursuit of excellence and teamwork

Be punctual for scheduled work and use time appropriately

Perform duties in a conscientious and cooperative manner

Maintain confidentiality and protect the Organization by abiding by laws and principles related to confidentiality

Required Education and Experience

HS/Diploma GED equivalent

What We Offer

Health, Dental, & Vision Insurance

401(k)

Basic Life/AD&D

Disability Insurance

Paid Time Off

Employee Assistance Program

Position Type/Expected Hours of Work

Full time/40

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.