Clinical Practice Manager

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Overview Directs the planning, organization, and management of the financial, operational, and administrative activities of a large, multi-faceted clinic or multiple department clinics, satellite practices, centers/programs, and laboratories. Develops, implements, and monitors programs, systems, policies and procedures to ensure the highest quality of patient care and satisfaction through operational efficiency, best utilization and productivity of staff, and timely and accurate billing of services. Responsible for the development and implementation of marketing and communication programs to support the goals of the Clinical Practices. Required Skills and Abilities 1. Demonstrated practice management background with proven expertise. Excellent communication skills, both verbally and inwriting. Ability to interact positively and effectively within all levels of the organization. Capable of operating autonomously with minimal direction. 2. Ability with EHRs/EMRs, preferably Epic and Reporting/Data Management. Strong computer skills including proficiency with all Microsoft products. Thorough working knowledge of patient scheduling for either a clinic/or operation. 3. Ability to make reasonable& difficult decisions while under pressure that will stand up to retrospective scrutiny, combined with ability to stay cool under pressure. Strong leadership capabilities with the ability to manage multiple initiatives in response to continuously &rapidly changing priorities. 4. Ability to think strategically& to see the bigger picture to establish objectives relevant to the clinical practice mission. Ability to assist in long-range planning for department needs. Ability to be a decisive, hands-on team player. Results and detail-oriented with proven organizational skills. 5. Ability to work within an organizational hierarchy ,particularly an academic medical center. Ability to develop policies and procedures to improve department function. Ability to identify areas of concern in regards to workflow and ensure it is organized and staffed for quality efficiency. Preferred Skills and Abilities Graduate degree preferred. EPIC experience. Experience in a large physician practice. Previous practice management/nurse management experience in a healthcare/faculty practice setting. Principal Responsibilities 1. Evaluates the effectiveness of operational procedures and manages the daily front-end clinical practice operations. Assesses administrative and clinical staffing needs and makes necessary adjustments due to fluctuations in clinical activity. Develops and implements effective patient and staff workflow practices. 2. Manages the daily operations of the department clinics, satellite offices, and laboratories where applicable. 3. Collaborates with Section Chief Administrators to develop clinical practice strategies and plans for achieving optimum operational effectiveness. Oversee the planning, development and maintenance of satellite clinics pertaining to space, staffing, workflow patient flow systems, medical equipment, and supplies. 4. Evaluates staffing needs; develops position descriptions and performance criteria; hires and trains employees. Develops, manages, and coordinates training for all staff. Initiates audit reviews and recommend changes to fees and coding practices. Leads external audit reviews. 5. Establishes and manages satellite clinics. Develops guidelines and procedures to ensure compliance. Ensures faculty has all necessary equipment and supplies. 6. Develops and analyzes internal and external initiatives and new clinical opportunities. Prepares special analysis, reports, and financial modeling to support decision making regarding initiatives. 7. Represents Department with regard to facility concerns, maintenance, and security of clinics and satellite offices. Communicates established policies and procedures and conveys changes to physicians, staff, and insurance carriers, YMA, YNHH, and VA. 8. Identifies the key drivers for marketing and communicating the mission and goals of the department's clinical practices. Develops and organizes initiatives enhancing physician relations, customer satisfaction, community involvement, advertising, and public relations. Ensures that all media is in compliance with guidelines established by University & YMA and that faculty/staff are aware of and abide by policies. 9. Develops and maintains practice policies, procedures, and training manuals as new and/or enhancements to systems are implemented. 10. Stays abreast of practice management initiatives through education, involvement, and certification with professional associations. Facilitates process improvement concepts encouraging managers involvement in professional organizations, seminar attendance and user group meetings. 11. Performs other related duties as required. Required Education and Experience Bachelor Degree and a minimum of 6 years managerial/supervisory experience in a health care patient environment; or an equivalent combination of education and experience. Required License(s) or Certification(s) Required License(s) or Certification(s): Physical Requirements Physical Requirements: Job Posting Date 05/28/2026 Job Category Manager Bargaining Unit NON Compensation Grade Clinical & Research Compensation Grade Profile Clinical Practice Manager (26) Salary Range $92,000.00 - $146,750.00 Time Type Full time Duration Type Staff Work Model On-site Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements This role is a healthcare worker position. Healthcare workers (HCW) are defined as university employees working a healthcare setting who have the potential for direct or indirect exposure to patients, human research subjects or infectious materials including body substance, contaminated medical supplies, devices and equipment, surfaces, or air. HCW have specific health requirements that must be met prior to starting work, including MMR vaccine or immunity, varicella (chickenpox) vaccine or immunity, TB screening, COVID vaccine according to University policy, hepatitis B vaccine or immunity, and annual flu vaccination. Posting Disclaimer Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). Note Yale University is a tobacco-free campus. Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based communityeligible for opportunities through the New Haven Hiring Initiativeor a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcomed. Discover your opportunities at Yale.