Patient Access Representative I- Per Diem- Nights-Hackettstown Medical Center

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Patient Access Representative I- Per Diem- Nights-Hackettstown Medical Center

Hackettstown, NJ, United States

TRENDING

JOB DESCRIPTION

Patient Access Representative

Responsible for patient-facing registration and other associated tasks like information collection, validation, and requisitioning of orders and services. Participates in Insurance-related tasks including, but not limited to verification, collection of co-payments, and collection of associated paperwork. Ensures compliance with regulatory requirements and hospital policies and protocols. Acts as a liaison between patients, providers, payers, and other related stakeholders for all post-care matters related to account resolution.

Principal Accountabilities: (including but not limited to)

The Patient Access Representative (PAR) plays a vital role in the patient and family experience, serving as an initial point of contact within our health system

Securing accurate information,

Interpreting and communicating patient responsibility

Obtaining accurate patient identification is essential for the financial and operational success of the organization

Greeting customers with a smile and address customers by name in a courteous, respectful and professional manner

Attempting to resolve customer questions and concerns

Adapting to changes in the work environment

Meeting shift expectations

Handling challenging customers

Obtains and verifies patient information for registration

Maintains contact with third-party payers to determine reasons for outstanding claims and communicates to facilitate speedy payment of claims

Requests payment of financial dues from patient or guarantors

Obtains federally required and hospital related consents in a timely manner

Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system.

Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) and works in various patient settings and locations

Performs other related duties as assigned

Schedule:

Part Time, Nights

11pm - 7am

Every Other Weekend

QUALIFICATIONS

Required:

HS Diploma or equivalent

Ability to lift more than 25lbs if needed

Preferred:

Customer service experience

Electronic Medical Record (EMR) experience, preferably EPIC

Relevant Experience:

Minimum of 1+; years of experience in Patient Access, Medical Office, Health Insurance or relevant area.

ABOUT US

At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

Atlantic Health Morristown Medical Center, Morristown, NJ

Atlantic Health Overlook Medical Center, Summit, NJ

Atlantic Health Newton Medical Center, Newton, NJ

Atlantic Health Chilton Medical Center, Pompton Plains, NJ

Atlantic Health Hackettstown Medical Center, Hackettstown, NJ

Atlantic Health Goryeb Children's Hospital, Morristown, NJ

Atlantic Health CentraState Healthcare System, Freehold, NJ

Atlantic Medical Group

Atlantic Visiting Nurse

Atlantic Mobile Health

Atlantic Rehabilitation

We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group.

We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

Chosen for 17 years by Fortune as one of the magazine's 100 Best Companies to Work For."

Atlantic Health Morristown and Atlantic Health Overlook Named by Newsweek as two of the World's Best Hospitals in 2026.

Atlantic Health Morristown and Atlantic Health Overlook ranked within the top three hospitals in New Jersey by U.S. News & World Report's 2025-2026 Best Hospital rankings.

Atlantic Health scored four A grades by The Leapfrog Group in its Fall 2025 Hospital Safety Grades, performance measures reflecting errors, accidents, injuries and injections, as well as systems hospitals have in place to prevent harm.

Atlantic Health Morristown and Atlantic Health Overlook are New Jersey's only hospitals to be named among America's 50 Best hospitals by Healthgrades in 2026.

Named by Becker's Healthcare as one of the "165 Top Places to Work in Healthcare - 2026.

Atlantic Health Morristown, Atlantic Health Overlook, Atlantic Health Chilton and Atlantic Health Newton all Forbes Top Hospitals for 2026.

Named by Newsweek as one of America's Greatest Workplaces for Inclusion & Diversity 2025.

Atlantic Health rated LEVEL 9 - 2025 CHIME Digital Health Most Wired.

Hackettstown Medical Center has been providing care to the community since 1973, primarily serving Warren, Sussex and Morris Counties in New Jersey. From preventive services and outpatient testing, to care for minor injuries and life-threatening illness, we offer a wide range of services to keep our local population healthy. Hackettstown Medical Center maintains several designations, including Primary Stroke Center from both the New Jersey Department of Health & Senior Services and The Joint Commission's advanced certification program; accreditations from the American College of Radiology for mammography, nuclear medicine and ultrasound; sleep disorder center accreditation from the American Academy of Sleep Medicine; and Quality of Care recognition for our cardiopulmonary department from the American Association for Respiratory Care. In addition, we provide education, screenings, support groups and wellness programs for people of all ages through our Center for Healthier Living.

Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

Team Member Benefits

Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)

Life & AD&D Insurance.

Short-Term and Long-Term Disability (with options to supplement)

403(b) Retirement Plan: Employer match, additional non-elective contribution

PTO & Paid Sick Leave

Tuition Assistance, Advancement & Academic Advising

Parental, Adoption, Surrogacy Leave

Backup and On-Site Childcare

Well-Being Rewards

Employee Assistance Program (EAP)

Fertility Benefits, Healthy Pregnancy Program

Flexible Spending & Commuter Accounts

Pet, Home & Auto, Identity Theft and Legal Insurance

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Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

EEO STATEMENT

Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.