Case Manager - CAC

  • Children's Hospital of the King's Daughters
  • Norfolk, Virginia
  • Full Time

Full-Time

935 Redgate Avenue

Clinical/Non-Nursing

Days

23.9300 Through 35.9100

  • GENERAL SUMMARY

  • The Case Manager - CAC is responsible for assessing the needs, evaluating the circumstances, and determining the services for referrals from a child maltreatment perspective. Reports to the Executive Director of CAC.

  • ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Maintains appropriate referral information and assigned cases.

  • Coordinates with multidisciplinary team members, reviewing clinical and psychological evaluations.

  • Distributes finalized reports to referral sources and contributes to clinical staff meetings from a maltreatment perspective.

  • Performs other duties as assigned.

  • LICENSES AND/OR CERTIFICATIONS

  • None required.

  • MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

  • Professional knowledge of area of responsibility in order to direct planning and implementation of individualized service plan for eligible children with special health care needs at a level normally acquired through completion of a Bachelor's degree in a related healthcare field.

  • Approximately two to three years of progressively more responsible related work experience.

  • Must be able to plan, manage and establish a professional working environment within areas of responsibility.

  • Must possess the ability to identify problems and implement solutions for operational and organizational issues.

  • Interpersonal skills necessary in order to communicate effectively with other professionals.

  • Competence in use of personal computers, word processing, spreadsheets and database software.

  • Knowledge of utilization review processes necessary.

  • Increased Security Clearance may be Required: Recurring FBI fingerprinting, criminal background check, Child Protective Services registry search, and Dru Sjodin National Sex Offender.

  • Increased Security Clearance Required for Job Roles in Medical Tower II: FBI fingerprinting, criminal background check, and Child Protective Services registry search.

  • WORKING CONDITIONS

  • Normal office environment with little exposure to excessive noise, dust, temperature and the like.

  • PHYSICAL REQUIREMENTS

  • Click here to view physical requirements.

Job ID: 522087073
Originally Posted on: 5/22/2026

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