Lead Patient Service Specialist-Primary Care Family and Internal Medicine

Medical Group Practices

Clerical/Administrative Support

Req #: 79262

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Summary:

The Lead Patient Service Specialist role ensures patient scheduling and referral needs are met and assists with day-to-day routine issues. The Lead Patient Service Specialist ensures communications of policies and procedures are communicated to the rest of the staff and acts as a coach/mentor for administrative care team members.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Six months of MaineHealth Patient Service Specialist experience required.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: Proficient computer skills.

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