Lead Clinical Administrative Coordinator

Hours: 40 hours weekly, Monday-Friday 8am-430pm

Location: Lowell General Hospital - ConnectCare Hub (by Saints Campus) - 1 Hospital Drive, Lowell, MA 01852, 4th Floor

Job Profile Summary

This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. A senior level role that requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. Works under limited supervision for routine situations, provides assistance and training to lower level employees, and problems typically are not routine and require analysis to understand.

Job Overview

This position provides support to the practice by acting as a Team Leader and coordinating the work of an assigned group of administrative staff. Supports the Practice Manager to ensure smooth flow of operations, monitor compliance to established policies, and identify improvement opportunities. This position plays a key role in the practice's revenue cycle process, clinical operations, and enhancing the patient experience.

Job Description

Minimum Qualifications:

1.Associate's degree AND Three (3) years of experience supporting customers OR;
High school diploma or equivalent AND Five (5) years of experience supporting customers with at least two (2) years of experience in a healthcare setting.

Preferred Qualifications:

1. Five (5) years of experience in a healthcare setting, including staffing and scheduling.

2. Bilingual.

Duties and Responsibilities: The duties and responsibilities listedbelow are intended to describe the general nature of work and are not intended to... For full info follow application link.

We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.