Patient Service Representative I - Full

Title: Patient Service Representative I
Hours: 40 hours per week; Monday, Tuesday, Thursday, Friday from 3:00 PM to 11:30 PM. Every other weekend (Saturday and Sunday) from 2:30 PM to 11:00 PM.
Location: Onsite at Lowell General Hospital - Saints Campus. 1 Hospital Drive - Lowell, MA.
Requirements: 1 week of full-time training/orientation is required during the day shift (Monday through Friday 8:30 AM to 5:00 PM). 2 additional weeks of training are required and can be conducted during the day, evening, or weekends.

Job Profile Summary

This role focuses on activities related to revenue cycle operations such as billing, collections, and payment processing. In addition, this role focuses on performing the following Patient Access duties: Performs the administrative and financial-clearance duties necessary to facilitate the procurement of clinical services by patients. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised and communicates information that requires little explanation or interpretation.

Job Overview:
This position is responsible for interviewing inpatients and outpatients with a courteous and professional demeanor to obtain accurate and complete patient registration data. Responsible for collecting and documenting in hospital registration system demographic and financial information for scheduled visits and completing pre-service collection of patient liability (including, but not limited to deductibles, coinsurances, co-payments, etc.) and/or bad debt. This position is also responsible for verifying patient insurance, confirming benefits eligibility, performing pre-authorization, pre-certification, and/or notification as required by third party providers.

Job Description:
Minimum Qualifications:
1.High school diploma or equivalent.

Preferred Qualifications:
1.One (1) year of experience in customer service setting, hospital registration, medical office, insurance, etc.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Conducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic,... For full info follow application link.