Home Health Insurance Verification Specialist

Insurance Verification Specialist Location: Las Vegas, Nevada Employment Type: Full-Time | In-Office Position Dependable Health Services is seeking a detail-oriented and customer-focused Insurance Verification Specialist to join our growing team. This position plays a critical role in ensuring accurate insurance verification, authorization, and billing processes to support quality patient care and operational efficiency. This is an in-office role located in the Las Vegas/Henderson area and is not a remote position. Key Responsibilities Review and verify patients' insurance coverage and benefits with accuracy and confidentiality Contact insurance providers via phone, email, and online portals to obtain benefit verification and authorizations Explain insurance coverage, copayments, deductibles, and out-of-pocket responsibilities to patients Maintain accurate patient demographic and insurance information within the electronic health record (EHR) system Collaborate with healthcare providers to obtain documentation required for insurance verification and authorization Work closely with billing and coding departments to ensure accurate claims processing and reimbursement Investigate and resolve insurance discrepancies, denied claims, and authorization issues Stay current on insurance regulations, coding updates, and payer requirements Deliver exceptional customer service to patients, insurance representatives, and internal staff Assist with additional administrative duties to support daily office operations Qualifications High school diploma or GED equivalent required Previous insurance verification, medical office, or healthcare administrative experience preferred Home Health or Hospice experience strongly preferred Familiarity with medical terminology, ICD-10, CPT coding, and insurance regulations is a plus Proficiency with computers and electronic health record (EHR) systems Strong communication and interpersonal skills Excellent organizational skills and attention to detail Ability to manage multiple priorities in a fast-paced environment Dependable, professional, and able to work independently and collaboratively Why Join Dependable Health Services? Supportive and team-oriented work environment Opportunity to grow within the healthcare industry Meaningful work that supports patient care and services Stable, full-time in-office position Competitive compensation and benefits package If you are organized, motivated, and passionate about supporting healthcare operations, we encourage you to apply and become part of the Dependable Health Services team. #IND4