Staff Product Manager, Healthcare

at GoTo in Boise, Idaho, United States

Where youll work:

Remote (US)

At GoTo, innovation through practical AI touches every part of our company-not just our technical teams. We embrace intuitive, user-friendly AI-driven tools and creative problem-solving to improve the way we work together and serve our customers. Here, youll join a collaborative community thats always learning, adapting, and leading through change. If youre eager to build strong relationships and make a meaningful daily impact, GoTo is the place for you.

Your Day to Day

+ Define and drive the 12-month product roadmap for GoTo Connect for Healthcare, grounded in deep customer discovery, market data, and measurable business impact.

+ Partner cross-functionally with Engineering, UX/Design, Sales, Product Marketing, Customer Success, and EHR partners (e.g., Epic, Athenahealth, NextGen) to deliver differentiated, high-impact healthcare solutions.

+ Lead healthcare-focused customer discovery (interviews, advisory boards, win/loss analysis) and translate insights into clear product requirements and prioritized integration strategies.

+ Deliver meaningful product outcomes, including expanded EHR integrations, AI-powered healthcare workflows, and features that improve win rates, attach rates, and reduce churn.

+ Create compelling sales enablement assets (competitive positioning, ROI tools, workflow messaging) that empower GTM teams to win in competitive healthcare deals.

What Were Looking For

+ 5+ years of product management experience owning a roadmap and shipping SaaS products, ideally within communications, UCaaS, CCaaS, or CX platforms.

+ Deep, firsthand understanding of U.S. healthcare operations, including HIPAA , patient data handling, EHR ecosystems (e.g., Epic, Athenahealth, NextGen), and real-world clinical and front-office workflows.

+ Proven ability to drive segment-specific differentiation on a horizontal platform, with measurable business outcomes such as improved win rates, bookings growth, or reduced churn.

+ Strong strategic and analytical mindset, with the ability to prioritize, evaluate AI opportunities (e.g., voice AI, LLMs), and tie product decisions directly to revenue and market impact.

+ Exceptional cross-functional leadership with a track record of influencing without authority and thriving in high-autonomy, high-accountability environments.

What We Offer

**At GoTo, we care about helping our people succeed at work and feel supported in life. Our employee benefits and programs