Supervisor - Patient Access - Emergency Department

MaineHealth Corporate

Management/Leadership

Req #: 71282

For a limited time, MaineHealth is offering a $5,000 sign-on bonus: Bonus amounts prorated for part-time hires and per-dem hires are ineligible. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Summary:

Responsible for providing leadership, support, direction and focus in the application of the Patient Access standards and principles of continuous improvement. The scope of responsibility includes maintaining the processes, data system accuracy and infrastructure that assures that the MaineHealth entity receives timely payment for services provided or makes alternative financial arrangements, and that patients receive prompt clinical services. Supervises Manage a staff to ensure the financial goals and objectives based on the Revenue Cycle Scorecard are achieved monthly for each area of responsibility. Creates an environment where new ideas are encouraged. Reinforces staff involvement in all improvement activities, develops department goals and objectives which support corporate and health system. Has full understanding of the process and each role within the process and its effect on the larger scope of the Revenue Cycle. Establishes the department standards and expectations for improvement initiatives and aligns them with Revenue Cycle initiatives.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: Two years of college or equivalent hospital leadership experience.
• License/Certifications: Certified Healthcare Access Associate Certification preferred (may be acquired post-hire).
• Experience:

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