Patient Registration Clerk

At UK King's Daughters, were not just a healthcare facility were a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. Were more than just a place to work; were a place to grow, thrive, and contribute to our community.

Job Description :

Registers patients according to established workflows and ensures accurate entry of demographic and insurance information for medical records and billing.

Verifies health insurance and completes pre-certification when necessary.

Collects co-pays, deductibles, and out-of-pocket payments, manages daily cash activities, and ensures proper balancing, verification, and deposit.

Answers phones, schedules appointments, completes patient referrals, and processes documentation in a timely and courteous manner.

Manages office correspondence, medical record documentation, and processes information and medical records requests while maintaining confidentiality.

Greets and assists patients, visitors, and staff, providing accurate information and directing them to appropriate destinations.

Coordinates and schedules admissions, procedures, and bed assignments, collaborating with physicians and other departments.

Assists with the orientation and development of employees, reviews and delegates daily tasks, and provides oversight of departmental processes.

Monitors, audits, and works work queues, analyzes workflows, and ensures timely and accurate data entry.

Performs other duties as assigned.

High school diploma or equivalent experience

0-2 years of experience in a healthcare, clinical setting, or a relevant area

An equivalent combination of education and experience may be considered.

All experience must be paid and in the same related field.

Part-time and PRN experience will be prorated based on hours worked per week.

Volunteer work and internships for academic credit are not counted.

N/A

A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (

B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never

C. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)

D. Standing or walking with objects up to 25lbs: 2. Occasional (

E. Sitting at computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional (

G. Repetitive motion: 3. Intermittent (10% - 50% of the time)

H. Working at heights above 4 feet: 1. Never

I. Working in confined spaces: 1. Never

J. Risk of injuries from use of equipment on the job: 2. Occasional (

K. Job-related travel: 1. Never

L. Loud noises: 1. Never

M. Temperature extremes: 1. Never

N. Hazardous chemicals and fumes including waste: 2. Occasional (

O. Radiation: 1. Never

P. Burns: 1. Never

Q. Cuts/Punctures: 2. Occasional (

R. Bloodborne/airborne pathogens: 2. Occasional (

S. Recombinant DNA or viral vectors: N/A

T. Combative/violent people: 2. Occasional (

U. Animal handling (including carcasses): 1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects up to 25 pounds; and occasional lifting, pushing, and/or pulling objects weighing up to 50 pounds. Also involves some exposure to risk of back injury from moving, lifting, or positioning patients, equipment, or materials.

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