Medical Clerk

Medical Records Clerk

Department: Health Services

Status: Part-Time / Days / Monday - Friday / 8 hours.

Location: Kissimmee, FL

About Youth Opportunity Investments and Kissimmee Youth Academy

Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth. Kissimmee Youth Academy in Kissimmee, Florida, is a secure Youth Academy providing trauma-informed residential care for males ages 14 to 18.

The program focuses on mental health and substance abuse treatment, offering a structured environment that combines clinical therapy, education, and enrichment activities. Youth receive individualized treatment based on their needs, participating in individual, group, and family therapy, as well as life skills training, restorative justice practices, victim impact awareness, and pre-vocational preparation. Licensed professionals provide 24/7 care in small group living units, and a licensed dietitian oversees nutritional support to promote stabilization and successful reintegration into the community.

Benefits

Competitive hourly pay

Health, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Professional development and training opportunities

Opportunity for career growth and advancement

Position Overview

The Medical Records Clerk is responsible for organizing, maintaining, and coordinating medical records and related office functions to support facility operations. This role ensures accuracy, compliance, and efficiency in medical recordkeeping while supporting coordination between nursing, clinical, and administrative departments to meet the needs of residents.

Responsibilities

Maintain and organize medical records, filing systems, and office procedures

Prepare correspondence and ensure documentation accuracy and completeness

Conduct medical records audits and support program compliance efforts

Collaborate with site leadership and regulatory monitors to ensure licensure and contractual compliance

Analyze reports, summarize data, and identify trends related to medical records

Manage appointment scheduling and maintain calendars

Monitor and maintain office supply inventory as directed

Assist with facility operations including resident transports, admissions, discharges, leave of absences, and deliveries

Participate in required training and professional development activities

Perform additional duties as assigned

Qualifications

Education:

High School Diploma or GED required

Experience:

Minimum of 2-3 years of medical records experience required

Experience in healthcare, behavioral health, or residential settings preferred

Skills:

Strong organizational, planning, and time management skills

Proficiency in Microsoft Office and data entry

Excellent communication and interpersonal skills

Ability to maintain confidentiality and attention to detail

Ability to build effective working relationships with staff and stakeholders

Additional Requirements:

Valid state driver's license required

Ability to pass background screening and pre-employment requirements

Flexibility to work varied hours as needed

Physical Requirements

Frequent standing, walking, pushing, and pulling

Ability to lift up to 50 pounds

Occasional bending, crouching, or climbing

Sustained attention to detail and ability to focus on tasks for extended periods

Effective verbal and written communication skills

Apply / EEO Statement

Youth Opportunity Investments is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. We encourage applicants of all backgrounds to apply.