Intake Coordinator - Weekends - Part Time

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life's challenges. We offer behavioral healthcare services - psychiatry, addiction recovery, mental disorder treatment, etc. - that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Intake Coordinator (Part-Time, Weekends)

Pyramid Healthcare Newport News Detox & Residential Treatment Center

Location: Newport News, VA

Schedule: Two openings (Saturday & Sunday)

8:00 AM - 5:00 PM

11:00 AM - 7:00 PM

Compensation: $18-$20 per hour

About Us

Pyramid Healthcare's Newport News Detox and Residential Treatment Center provides comprehensive, evidence-based care for individuals navigating substance use disorders and co-occurring mental health conditions. Our medically supervised detox and structured residential programs support clients at every stage of recovery through individualized therapy, life skills development, and holistic services.

Position Summary

The Intake Coordinator is a vital member of the admissions team and serves as the first point of contact for incoming clients. This role ensures a smooth, supportive, and compliant admissions and discharge process by coordinating documentation, assessments, communication, and insurance-related requirements.

Key Responsibilities

Facilitate and complete admission paperwork; verify required documentation (e.g., identification, insurance) and collaborate with nursing staff

Conduct level-of-care assessments and complete required documentation (e.g., PCPC/ASAM)

Manage insurance processes, including precertification and utilization review communication

Assist clients with Medical Assistance applications and coordinate with external partners as needed

Communicate with probation/parole officers and employers, as appropriate and with proper consent

Maintain accurate client records, including photographs and documentation

Coordinate discharge planning, including scheduling outpatient appointments and support services

Conduct prescreens via phone and in person; enter data into the EHR and schedule assessments

Ensure confidentiality and compliance with all regulatory and organizational standards

Complete required trainings and perform additional duties as assigned

Qualifications

High school diploma or equivalent required

Prior experience in behavioral health or substance use treatment preferred

Knowledge of insurance authorization processes and intake procedures is a plus

Strong organizational, communication, and multitasking skills

Join Our Team

If you are organized, compassionate, and passionate about helping others, we encourage you to apply and make a meaningful impact at Pyramid Healthcare.

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare's mission.

Total Rewards for Full-Time Positions:

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Life Insurance

Paid Time Off

401(k) with Company Match

Tuition Reimbursement

Employee Recognition Programs

Referral Bonus opportunities

And More!

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at:

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.