Lead Director Clinical Systems

Were building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, youll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.

Position Summary

The Lead Director of Technology leads the endtoend technology vision, architecture, and execution for Agentic AI capabilities and clinical platforms within the PBM organization. This leader owns the development and deployment of intelligent clinical solutionsincluding automated decision agents, AIassisted workflows, and advanced analyticsand ensures these capabilities integrate seamlessly into enterprise clinical products and services.

The role is accountable for the stability, reliability, and ongoing support of all platform components that power PBM clinical solutions. This includes platform operations, cloud infrastructure, application support, and system performance management.

In addition, the Lead Director provides strong people leadership, managing multiple managers and senior technical architects. This position grows and mentors highperforming teams, builds technical depth and delivery discipline, and ensures alignment to enterprise technology standards and regulatory requirements. The ideal candidate brings deep expertise in AI engineering, modern cloud architectures, and clinical/PBM operations, with the ability to translate complex business needs into innovative, productionready solutions.

Required Qualifications

• 10+ years of experience in technology leadership roles, with significant experience in AI, automation, and digital application delivery.
• Possesses deep expertise in AI/ML engineering, LLMbased agent design, orchestration frameworks, and responsible AI practices.
• Brings experience delivering and supporting largescale clinical or PBM technology solutions in regulated healthcare environments.
• Leads architecture for cloud platforms, data pipelines, APIs, and integration patterns that support scalable AIdriven clinical solutions.
• Oversees operational reliability, availability, performance, and incident management for enterprise clinical AI and platform services.
• Manages and develops highperforming engineering managers, architects, and senior technologists.
• Ensures delivery excellence using modern engineering practices including Agile, CI/CD, MLOps/AIOps, and robust SDLC governance.
• Communicates effectively with crossfunctional partners and executives, translating complex AI and platform concepts into business outcomes.
• Implements strong AI governance, risk management, compliance, and responsibleAI controls aligned to enterprise standards.
• Manages budgets, resources, and vendor relationships to optimize financial and operational performance of clinical technology platforms.

Preferred Qualifications

• 5+ years experience leading technology strategy and execution for Agentic AI and clinical platforms aligned to PBM clinical services.
• Hands-on experience with LLMs, generative AI solutions, and orchestration frameworks for Agentic workflows.
• Prior leadership experience developing AIdriven clinical or PBM products at enterprise scale.
• Demonstrated success in transforming legacy clinical platforms into modern, cloudbased, APIdriven architectures.
• Experience navigating regulatory, clinical, or compliance frameworks related to healthcare AI, including responsibleAI and modelgovernance programs.

Education
Bachelors Degree or equivalent work experience

Pay Range

The typical pay range for this role is:

$144,200.00 - $288,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the companys equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments .

We anticipate the application window for this opening will close on: 05/25/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.