IT - SCDHHS - IT Healthcare Consultant - Software Engineer - Project Lead

Position Information Position Type Staff Augmentation Hours/Week 40 Billing Type Hourly Shift Day Projected Start Date 04/28/2026 Start Time 8:00 AM Projected End Date/Duration 12 Months from projected start date End Time 5:00 PM Bid Limit Per Vendor 2 Number of Positions 1 Desired Career Level None Selected Minimum Education Level Bachelor's Degree Weekend None Position Location Address 1801 Main Street City Columbia State South Carolina Zip 29201 Country UNITED STATES Requirements Travel Required No Security Required Yes Onboarding Category The following are required for bid submission:

• Resume
• R2R
• Cover Letter
• Meets Work Location

Position Description Please ensure you attach the SC Cover Sheet (attached), a valid Right to Represent, and the candidate's resume with full legal first name, and last name. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please submit the Sub Vendor usage form.

The State of South Carolina is looking for an IT Healthcare Consultant - Software Engineer - Project Lead
Why is this position open: This is a new position that will be responsible for managing, maintenance, and intake of new Service Manager requests. The South Carolina Department of Health and Human Services (SCDHHS) is the Medicaid Agency for South Carolina. The Bureau of IT Services is responsible for IT S support for the Department's staff statewide.
Will close to submissions on 04/06 at 5:00PM EST.
Interview Process: Video for initial interview. In-person or video may be used for secondary interview(s)
Duration of the Contract: 12 months
Possibility for Extension: Yes
Work Location: Fully onsite (5 days in office)
Candidate Location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.

This is a repost of posting ID 9401 - resource declined offer - changes have been made to required & preferred skills as well.
Full job description attached & required/preferred skills are stated below.
Required Skills Skill Type
Skill Name
Bachelor's degree and/or 5 years of recent related work experience
3+ years of working in a development role supporting Microsoft System Center Service Manager. Candidate needs to be able to demonstrate a deep understanding of services & features, site design & best practices. Preferred Skills Skill Type
Skill Name
MS Server Admin Related Certifications
Working knowledge of Cireson web portal for Service Manager
Working knowledge of System Center Orchestrator

Attachment:

Statement of Work (SOW) for Contingent Labor Request

Team Size:
10+ Dress Code:
Business Casual, occasionally Business Professional Primary Work Location:
1801 Main Street, Columbia, SC 29201
Secondary Work Location:
Company / Department culture:

The South Carolina Department of Health and Human Services (SCDHHS) is the Medicaid Agency for South Carolina. The Bureau of IT Services is responsible for IT support for the Department's staff statewide.

Now is the time to join SCDHHS in building a better tomorrow, today. If you thrive on being challenged, interacting with diverse technical teams, and using your expertise to imagine, innovate and explore, then SCDHHS in Columbia, SC is the best place for you.

Here the best and brightest technical experts are coming together and using cutting-edge technologies to solve some of the State's toughest problems. Realize your potential today. Join us in an environment where you'll find endless learning opportunities, career growth and development, and a culture committed to innovation.
Why is this position open:

This is a new position that will be responsible for meeting with business units and managing, maintenance, and intake of new and existing System Center Service Manager requests. This position was created to meet growing business interest in the product.
Scope of the project:

SCDHHS is seeking an experienced System Center Service Manager administrator. The primary focus of this role is maintaining System Center infrastructure and intaking new requests into Service Manager, Working in the Cireson Web Portal and Developing workflows in System Center Orchestrator.
Position Title:

IT Healthcare Consultant – Software Engineer – Project Lead
Pre-employment Checks (drug, credit, criminal, motor vehicle)?

Criminal, credit, everify, confidentiality form
Daily Duties / Responsibilities:

Essential Responsibilities:

1. The Service Manager Engineer will report to the SCDHHS Bureau Chief of Information Technology Services. They will work with SCDHHS business units to collect and develop requirements for System Center Service Manager request and service offerings. The position is focused on administration and creation of new requests.
2. Work with System Center Orchestrator. Create new orchestrator workflows, maintaining, and updating workflows.
3. Work with Cireson. Maintain and update software and work with vendor to fulfill service requests. Updating JavaScript for service request offerings.
4. Maintain, update, patch Service Manager, Orchestrator, and Cireson.
5. Develop Reporting on Service Manager Usage.
6. Interact with staff, other team members, all levels of management and internal and external organizations, including vendors performing outsourced work, in the compilation and management of information needed for Service Manager request offerings.
7. Serve as a Subject Matter Expert (SME) and/or Point of Contact (POC) for developing and managing processes related to the Service Manager environment and make recommendations on specific improvements in efficiency, effectiveness, report template and structure, and productivity to leadership.
8. Some afterhours project and platform support will be expected.

Program Experience:

Current or recent experience with Microsoft System Center Service Manger is required and will be given the highest weight. Experience should include well documented success with previous Microsoft System Center projects.

Technical Knowledge:

Recent experience related to any or all the following technologies would be considered required for this position:

• MS System Center Service Manager
• MS System Center Orchestrator
• Cireson web portal for Service Manager

Required Skills (rank in order of Importance):

1. Minimum 3 years of working in a development role supporting Microsoft System Center Service Manager. Candidate needs to be able to demonstrate a deep understanding of services & features, site design & best practices.

Preferred Skills (rank in order of Importance):

1. Working knowledge of Cireson web portal for Service Manager
2. Working knowledge of System Center Orchestrator

Required Education/Certifications:

1. Bachelor's degree and/or 5 years of recent related work experience

Preferred Education/Certifications:

1. Microsoft Server Administration Related Certifications

Interview Process:

Video for initial interview. In-person or video may be used for secondary interview(s) Interview Availability :

As soon as initial screening of qualified candidates is complete

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