Patient Service Representative - Physical Therapy

Franklin Hospital

Clerical/Administrative Support

Req #: 70189

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Summary:

The Patient Service Representative (PSR) - FH role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

• Per diem day shift
• Onsite at Franklin Hospital

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High School diploma or GED preferred.
• License/Certifications: Certified Healthcare Access Associate (CHAA) preferred.
• Experience: One year of experience in customer service or data entry in a healthcare environment preferred. Computer experience required.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: Familiarity with healthcare billing and diagnostic coding.

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