Mental Health Admission Specialist

Clinic Services Department

The Client Development Specialist, under the supervision of the Client Development Manager, assists in keeping all Psynergy facilities at maximum capacity. Visits prospective customers to perform assessment for readiness for placement at Psynergy Programs, and completes all paperwork required for transfer to a Psynergy facility.

Responsibilities and Duties:

Assesses potential clients through in-person interviews and documentation from existing placement and visits potential clients regularly to review progress towards discharge to Psynergy facility.

Follows up with case managers and conservators to determine readiness and timing of placement into Psynergy Programs.

Completes all pre-admission forms, intake, and Community Care Licensing (CCL) documents as required by CCL.

Follows up with the Counties to receive County assessments, treatment plans, and initial assessments for the benefit of Psynergy&s outpatient clinic client files.

Gathers and completes records and other required documentation in accordance with agency, payer and regulatory requirements.

Understands and supports company service policies and procedures to provide proper and effective service to all customers.

Fosters the development of long-term business relationships.

Submits appropriate paperwork to management such as expense reports and call reports in accordance with Psynergy policies.

Attends and participates in staff program, agency and community meetings and training as required.

Transports clients when appropriate.

Other duties as assigned.

Employment Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills:

Highly organized and efficient; manages time well. Promotes a professional image and positive attitude in all interactions with the public. Able to write reports and business correspondence. Excellent ability using a laptop and cell phone. Must be a team player.

Able to effectively present information and respond to questions from groups of directors, managers, customers, clients and the general public. Able to solve practical problems and deal with a variety of problems involving several variables in standardized and special situations.

Education/Experience requirements:

Bachelor&s or associate degree in health care administration, nursing, public administration, psychology or a related field is preferred. Five (5) years of professional behavioral health care experience is preferred.

Special Requirements:

Must be able to meet and receive criminal record clearance as required by Title XXII, licensing regulations. This includes FBI and DOJ clearance. A health screening, by or under the direction of a physician must have been performed not more than one year prior to employment or within seven (7) days after employment. Health screening must include TB clearance not more than one year prior to employment or within seven (7) days after employment. Must have a "valid" standard first aid card and CPR card from an accredited institution. Must be physically able to assist clients and/or staff in the evacuation of program facility in emergency situations. Must be able to administer first aid and CPR in an emergency if assigned to a residential facility.

Language Ability:

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of directors, managers, customers, clients, and the public.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percent, and to draw and interpret bar graphs and charts. Ability to calculate figures and amounts such as discounts, interest, and commissions.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of problems involving several variables in standardized and special situations. Ability to interpret a variety of instructions furnished in written and oral form.

Computer Skills:

To perform this job successfully, an individual should have substantial knowledge of Microsoft Word; Microsoft Excel; Internet software; and database software.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to drive for 4-6 hours daily. The employee must occasionally lift and/or move up to thirty pounds. While performing the duties of this job, the employee is regularly required to stand; use hands and talk or hear. The employee is frequently required to walk; sit and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. Regularly required to spend 1-2 nights away from home traveling.