Insurance Verification Specialist

MINT dentistry is looking for highly skilled Insurance Verification Specialists to join our growing team! The Insurance Verification Specialist is responsible for helping patients and supporting the operations staff by verifying patients' benefits ahead of their dental appointments. This position is part of a team that is dedicated to ensuring our patients have a great experience by verifying benefit information, explaining coverage information to patients, providing a detailed EOB for clinical staff to reference, and preventing billing issues from outdated information.

If you are looking for an opportunity to play a vital role in a dynamic, rapidly growing company that will allow you to showcase your outgoing personality and commitment to helping others, apply today to see how We Make Sexy Teeth !

Duties and Responsibilities:

• Provide exceptional customer service to internal and external customers
• Verify patient insurance coverage and update information within system
• Explain coverage to patients and assist with any questions they may have
• Update patient records and benefit information
• Perform research related to new benefit plans and coverage options as needed
• Additional duties to support the Insurance Department as needed
• Fill out documentation required for accurate billing

Requirements and Qualifications:

• 1 year or more of insurance verification; dental insurance verification preferred
• High-school diploma or equivalent
• Excellent verbal and written communication skills
• Desire and commitment to serving and helping others
• Positive attitude and ability to work effectively with a team
• Strong focus and attention to detail
• Strong interpersonal and relationship building skills
• Strong organizational and anticipation skills
• Ability to multi-task and work in a fast-paced environment
• Strong computer skills and the ability to learn new programs as required