Patient Service Representative - Physical Therapy

Franklin Hospital | Physical Therapy

Per Diem, Day Shift

Clerical/Administrative Support

Req #: 26350

Summary:

The Patient Service Representative (PSR) - FH role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs):

• Education: High School diploma or GED preferred.
• License/Certifications: Certified Healthcare Access Associate (CHAA) preferred.
• Experience: One year of experience in customer service or data entry in a healthcare environment preferred. Computer experience required.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: Familiarity with healthcare billing and diagnostic coding.

Additional Information:

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.