• Intake Specialist

  • West Palm Beach, Florida
Job Summary
Employment Type
Full Time
Years Experience
1 - 3 years
$25 - $30 Hourly
Benefit Insights
Health Insurance
Paid Time Off
Vacation Leave
Sick Leave
Holiday Pay
Dental Insurance
Vision Insurance
Job Description

Getting to know us……

Founded almost 2 decades ago, Crosslin’s Creative Ceramics’ mission is to innovatively provide their clients with a superior level of consistent quality.

Crosslin’s Creative Ceramics offers state-of-the-art materials, high-quality results, and superior service all while maintaining a fair price. Each of our skilled technicians are trained in the newest state-of-the-art technology, allowing us to deliver a meticulously designed craft. Our team recognizes that every dental practice is different, and every doctor has a unique style and preference.

CCCLAB views itself as our client’s true partner in dentistry. We fully utilize our resources for each case for all clients. Each day, we strive to not only meet, but exceed our clients’ needs and expectations. CCCLAB believes in being a leader in innovation and continually adjust its methods to meet the constantly evolving challenges and demands of dentistry. We share a parallel view in one of the key aspirations of the dental professional – to improve “chair-time” efficiency.

Operating as one team in two locations, CCCLAB provides our clients with the finest quality professionalism, care, and product.

We are proud to have a wonderful team of talented technicians who are dedicated to education and furthering their own skills and abilities.  We are constantly striving to find teachable moments in the lab on real cases to highlight areas where we can improve or learn from.  We receive over 60% of our work digitally through intra oral scanners and systems like PIC that utilize photogrammetry to minimize stone model work, scanning etc.  Most all our work is implant based restorations or are complex restorative dentistry cases furthering the need for multi department coordination and collaboration.  Cross training our team members allows our team to have a broader knowledge and understanding of the cases we work on and know what is needed for the other departments to deliver excellence on our cases as we are always looking to improve.

Role and Responsibilities

This position will receive all incoming cases to the facility both traditional impressions and intra-oral scans and will enter all data into our operating system ensuring we have everything we need for each patient. Coordination between clients and the lab regarding any missing or additional information and scheduling of cases and traveling team members or virtual meetings. Invoicing of all daily outgoing work ensuring all line items and charges are correct and issuing end-of-month statements.

Qualifications and Education Requirements             

Previous dental lab front office or dental lab experience needed. Data entry skills and high attention to detail are a must.

Additional Notes

Communication and coordination between departments and locations internally to ensure on-time deliveries daily of all restorations and services. Dental experience required.

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